Friday, January 13, 2023

Not so smart, after all

  Which? the consumer champion found products like expensive dishwashers, TVs, and washing machines - which might be expected to last more than a decade - are "being abandoned" by brands.

A lack of software support from firms means devices do not get updated. Smart appliances could stop working properly after just two years because manufacturers are failing to provide tech updates. 

Which? looked at popular smart TVs, dishwashers, washing machines, smartphones, inkjet printers, smartwatches and fitness trackers. It found that hardly any brands even came close to matching their expected lifespan with their smart update policies.

Rocio Concha, Which? director of policy and advocacy, said: "It's unfair for manufacturers to sell expensive products that should last for many years and then abandon them. This means the product could lose the features that justified the hefty price tag, and potentially create a security risk or add to the electrical waste mountain if it has to be replaced..."


Smart appliances could stop working after two years, says Which? - BBC News

No comments: