Target increased their minimum wage then rolled out a “modernization plan” in 2019 to increase efficiency that cut workers' hours and doubled their workload. Target reported record share prices at the end of 2019.
Adam Ryan, 31, has worked at Target in Christiansburg, Virginia, for three years. He works additional jobs whenever he’s able to, but is regularly scheduled only 20 hours per week at Target, despite having open availability.
“I have to live with my family because I can’t afford rent on my own. I don’t have health insurance. I’ve had a rotting tooth in my mouth for years that I haven’t been able to receive treatment. I’ve applied for Medicaid in Virginia and every time I’m told I make too much money, and Target has told me I don’t qualify for their benefits because I don’t get enough hours,” said Ryan, who is also an organizer with Target Workers Unite, an independent initiative of Target workers.
Some 54% of workers surveyed report management telling them not to discuss wages with other workers and 41.6% of workers report workers have been reprimanded by management for discussing workplace issues in the store or on social media.
In Harrisburg, Pennsylvania, Bonnie Furlong has worked as a cashier at Target for about seven years, but still makes what starting workers make, $13 an hour.
“The last time they raised it, they cut our hours, so I’m basically making less than I was before they raised it to $13 an hour,” said Furlong. Her hours were reduced from 32 to 38 hours per week to around 20 hours per week. “If I wasn’t getting social security, which isn’t very much either, I wouldn’t be able to work there because I couldn’t afford it.”
In Harrisburg, Pennsylvania, Bonnie Furlong has worked as a cashier at Target for about seven years, but still makes what starting workers make, $13 an hour.
“The last time they raised it, they cut our hours, so I’m basically making less than I was before they raised it to $13 an hour,” said Furlong. Her hours were reduced from 32 to 38 hours per week to around 20 hours per week. “If I wasn’t getting social security, which isn’t very much either, I wouldn’t be able to work there because I couldn’t afford it.”
A Target employee in Florida for six years also reported drastic cuts to their schedule.
“This year I am losing my health benefits in March because of cut hours and I recently found out I am pregnant so I’m stressed out about it all. I am given eight hours of work to do in a four-and-a-half-hour shift and expected to get it all done,” they said. “I went from 40 hours a week to 15 hours in January 2020.”
In Houston, Texas, a Target employee told the Guardian the modernization plan has significantly increased workloads that aren’t feasible to complete in the time they’re scheduled.
“I can’t get anything done in 12 hours. I can’t pay rent either. They’re trying to minimize the workforce but maximize what gets done, and it’s causing issues,” they said. “I have two jobs to make ends meet on top of college. I don’t really do anything other than work any more, but they keep us dangling on a string.”
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