This month, the Equal Employment Opportunity Commission (EEOC)
announced that it is suing a regional restaurant group that owns a
number of fast-food franchises, including Applebee’s, Panera Bread and
Chevy’s, because the group requires all of its employees and applicants
to sign a “forced arbitration” clause as a condition of employment –
that is, if these employees want to work in the group’s restaurants,
they must sign away their right to hold their employer accountable in
court for violating state or federal employment laws.
The EEOC’s
efforts are admirable, but they address a tiny portion of a much bigger
problem. These hidden forced arbitration clauses lurk behind many of
the most brutal injustices facing consumers and workers. For example, a
court in Texas recently held that a woman who washed dishes at a fast
food restaurant could not sue in court for damages from personal
injuries she sustained on the job. The problem had nothing to do with
her argument that she’d been treated unfairly; the problem was that her
employee handbook had contained a forced arbitration agreement that
dictated that her claims were to be decided by a private arbitrator.
We’ve
faced problems like this before. In the early 20th century, American
corporations frequently required their workers to agree not to join
together in a union to seek higher wages or better working conditions.
The choice wasn’t whether or not to waive your rights, but whether you
wanted a job — and that wasn’t much of a choice at all. Commentators at
the time referred to these agreements as “yellow-dog contracts,” because
they “reduced to the level of a yellow dog” every person forced to sign
them. The contracts were not the result of free and equal bargaining
between workers and their employers. Rather, they effectively forced
employees to sell themselves into indentured servitude. With the
Norris-LaGuardia Act, Congress preserved workers’ dignity and restored
the freedom to contract.
Recently, a series of Supreme Court
decisions have made forced arbitration agreements a new kind of “yellow
dog contract.” Buried in the terms and conditions of cellphone
contracts, credit agreements, school enrollment forms, nursing home
contracts and employment contracts in non-union workplaces, forced
arbitration clauses require consumers and employees to give up their
constitutional right to a jury of their peers as a condition of keeping
their job or buying goods from a company.
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