"Where I come from there's no kindness happening," says Agnes Magele, a Pacifica-origin single mother of three who lives in South Auckland, the poorest area in New Zealand's biggest city. Ms Magele also says she doesn't feel like she's part of the "team of five million"- a phrase coined by New Zealand Prime Minister Ardern when referring to the population of New Zealand. "Is it kind when people don't have enough money to buy basic essentials, such as food, for their children? Is it kind when parents have to skip meals so their kids have a bigger portion?" she asks.
Ms Magele and her family have struggled for years. She lost her job and is now on the job seeker benefits of 250 New Zealand dollars (£127; $164) a week. She says that doesn't even cover half her rent. Like many families in her area, Ms Magele gets by on food grants. She says sometimes families go without meals for days while they wait for government assistance. This has happened to her and her children repeatedly, she says. "I've had to reach out to family and friends for a little bit of help but it's hard because they're also in the same predicament as me. It's like asking the poor to help the poor," she says.
Critics say Jacinda Ardern's government has failed to tackle child poverty; one of her key promises when she came to power in 2017.
An annual report card released by the United Nations Children's Fund (Unicef) in early September, compared the performances of 41 high-income countries on child welfare issues; from suicide rates to childhood obesity, education and environment. New Zealand is at the bottom third in 35th place.
The government doesn't fare much better even by its own statistics. The latest data has shown only small changes.